Yesterday we repeated the showcase for the Avaya Sales and Presales in the meeting room from CASSARiUS service delivery in Zuerich.
Please see on this earlier post for more information: http://blog.thekieners.com/2009/02/09/showcase-evidence-crm-avaya-contact-center/
Here are some impressions.
My presentation desk
The whole equipment (Avaya Contact Center at the wall)
UPDATE: See the video from the presentation here: http://blog.thekieners.com/2009/04/27/showcase-evidence-crm-avaya-contact-center-the-video-from-presentation-is-now-available/
Os dejo un link de una revista digital bastante interesante que trata de la Atención al cliente y contact center.
http://www.businesscontactcenters.com